Sample Customer Care Manager Resume

August 31, 2009 – Admin

Here we have given a sample resume for Customer Care Manager for your preview. With the help of this resume you can draft your own resume if you are applying for the designation of Customer Care Manager in any organization. We have used totally fictitious name and address in this sample resume to give you an idea on how you can draft a Customer Care Manager resume. We really hope that this sample resume Customer Care Manager works well for you.

Andrew Hawk
Queen Street
Vilely, CA 72435
(135) 255-1545
andy.hawk@hotmail.com


Objective

  • To give my best performance as a Customer Care Manager in reputed organization across the world.

Quality Summary

  • More than 5 years of in the Customer Care Service Field.
  • Command over Russian, French and German Languages apart from English
  • Very Good Computer knowledge.
  • Served many telecommunication companies.
  • Enhanced the target of companies to more than 100%

Professional Experience

Vodafone, Babylon, 3/ 2005 – Till date

  • Customer Care Manager
  • Attended the calls and provided satisfied solutions to all the clients.
  • Readdressed the customer complaints for better solutions.
  • Helped to increase the conversion rate of Pre-paid to post paid connections.
  • Kept the call records and saved their complaint status.
  • Looking after the cell-phone starting and blocking services in subsequent to the he document efficiency.
  • Looking after the project reports after scrutinizing them.

Wet Health Care, 5/ 2003 – 5/2005

  • Customer Care Executive
  • Attended the important clients and gave required services.
  • Assisted clients with the required information after listening their issues
  • Attended regular calls and answered their questions.
  • Executed a project to make phone calls to clients with pending bills
  • Helped customers to fixed their appointments with the executives

Educational Qualification

  • Bachelor of Arts from University of Boston in 20XX
  • High School from St. John School in 19YY.

Additional Skills

  • Very Good Knowledge of Computer Software Operations.
  • Command over Russian, French and German Languages apart from English.

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